UnitedHealthcare offers a variety of benefits to its members AT activate.uhc.com, including the convenience of ordering over-the-counter (OTC) items. These items help meet health-related needs and can be easily delivered at home. If you are a UnitedHealthcare member and want to take advantage of OTC items, this guide is for you.
What are OTC items?
OTC items are products that do not require a doctor's prescription, such as:
- Vitamins and Supplements
- Pain relieving medicines
- Skin Care Products
- Personal care items
- Health devices (such as blood pressure monitors, thermometers)
How to order OTC items from UnitedHealthcare
1. Get plan details
First, understand your UnitedHealthcare plan.
- See if your plan covers OTC benefits.
- Know the limit of the amount that can be given for each quarter or month.
2. View the OTC catalogue
UnitedHealthcare provides you with an OTC catalog, which lists all the products you can order.
- Download the catalogue from Ucardhub.uhc.com website or log into your member portal.
- The catalog contains product codes, descriptions, and prices.
3. Ordering Methods
Following are the main ways to order OTC items from UnitedHealthcare:
a. Order online
- Log in to the UnitedHealthcare member portal .
- Go to the "OTC Benefits" section.
- Choose the items as per your needs.
- Confirm the order.
b. Order by telephone
- Call UnitedHealthcare's customer service number.
- Provide your plan and member ID details.
- Provide the representative with your order details.
- Confirm the order.
c. Order by mail
- Fill out the order form from the OTC catalog.
- Enter the product code and quantity required.
- Mail the form to the address specified.
Order delivery and other details
- After ordering, items are delivered to your address within 7-10 working days.
- Some plans have the option of free delivery.
- Make sure your address and contact information is correct.
Important points
- The OTC benefit is available only for plans that include it.
- Unused amount at the end of each quarter or month is not carried over to the next period.
- Before ordering, make sure that the items you select are covered under your plan.
Ordering OTC items from UnitedHealthcare is simple and convenient. Order correctly to get the most out of your plan and keep your health at its best.
